Answer before voicemail
Busy, missed, and after-hours servicetitan calls get a real greeting while the lead is still warm.
ServiceTitan AI receptionist
ServiceTitan AI Receptionist: Drop Every Call into ServiceTitan as a Job
A 24/7 AI dispatcher that triages plumbing, HVAC, electrical, and contractor calls and creates the job in ServiceTitan with caller, address, and urgency tag attached.
Hear the live flow
Enter your number and the demo calls you back.
Demo length
10s
Real outbound call.10-second preview.No signup required.One demo per phone.
Keep your existing numberSetup in 5 minutesTest before forwarding
What changes
The servicetitan call flow without the voicemail gap.
One simple loop: answer the call, collect the context, and put the next action in front of the right person.
Capture the right details
The AI asks for the caller, reason, urgency, service need, and best callback path.
Send the next action
Your team gets the transcript, recording, summary, and follow-up cue without replaying voicemail.
Missed-call math
A ServiceTitan dispatcher can re-key 50+ calls a day from voicemails. Most jobs get scheduled 2–4 hours after the call.
Ring The Pro's ServiceTitan integration eliminates the dispatcher-as-typist step. The AI answers, triages emergency vs. quote, captures address + equipment + urgency, and writes the job into ServiceTitan with the recording attached — all before the dispatcher has read the morning queue.
Typical job
$700
Missed weekly
3
Annual leak
$109,200
How it works
How Ring The Pro answers servicetitan calls in three steps.
No new phone hardware, no rewriting your number, no porting. Forward only the calls you choose.
- Step 1
Connect ServiceTitan via API
Provide your ServiceTitan tenant ID and API credentials. Ring The Pro maps your tech-skill tags, service area zips, and dispatch rotation in 10 minutes.
- Step 2
Train the dispatch script
Tell us your urgency words, on-call rotation, and how each call type should be tagged. The AI dispatcher script writes itself.
- Step 3
Dispatch sees jobs already created
Every after-hours and overflow call lands in ServiceTitan as a new job with caller, address, urgency, and AI recording. Dispatch starts the morning confirming, not transcribing.
Built in
Scripts that sound like servicetitan, not a generic call center.
Keep the page simple for the buyer. Keep the operating details structured for your team.
Emergency vs. routine triage with urgency keyword detection
Address + equipment + urgency capture on every call
New job created in ServiceTitan with structured AI intake
Tech-skill tag set automatically (plumbing, HVAC, electrical, etc.)
On-call dispatch routing per service area
Bilingual English/Spanish for residential markets
Comfort-plan / membership recognition on inbound calls
Storm-surge call handling (no busy signal at peak demand)
Proof point
“Used to lose 30–60 minutes a morning to dispatch typing voicemails. Now the jobs are in ServiceTitan with the customer's exact words on file. Tech rolls faster.”
Mark D., Cardinal Mechanical
Cut dispatch admin time by 45 min/day
Integrations
Plays with the tools servicetitan already uses.
Built to drop into the existing dispatch, intake, and records stack instead of replacing it.
ServiceTitan Phones Pro
Native integration with ServiceTitan Phones Pro for users who want the ServiceTitan-stack-only experience.
ServiceTitan API
Standard API integration: jobs, customers, tech-skill tags, location data all sync automatically.
Housecall Pro fallback
Multi-CRM shops can run Ring The Pro across both ServiceTitan and Housecall Pro at once.
Comparison
servicetitan answering options compared at a glance.
ServiceTitan answering options compared. Most legacy services force dispatch to re-key voicemails into ServiceTitan; Ring The Pro writes the job automatically with the recording attached.
CapabilityRing The ProVoicemailIn-house hireAnswering service
Answers every call
Ring The Pro
Voicemail
In-house hire
Answering service
24/7 coverage
Ring The Pro
Voicemail
In-house hire
Answering service
Captures lead details
Ring The Pro
Voicemail
In-house hire
Answering service
Books appointments
Ring The Pro
Voicemail
In-house hire
Answering service
Keep your number
Ring The Pro
Voicemail
In-house hire
Answering service
Under $100 per month
Ring The Pro
Voicemail
In-house hire
Answering service
Plans
Pick the call volume. Tune the script after checkout.
The first decision is simple: how many minutes do you need covered each month?
Starter
For owner-operators and single-location shops.
$49/ month
Included minutes200
Overage$0.25/min
- 24/7 call answering
- 1 local phone number
- Lead capture and SMS recap
- Call transcript and recording history
- Missed-call text back
Pro
For growing practices and dispatch-heavy teams.
$199/ month
Included minutes600
Overage$0.20/min
- Everything in Starter
- Custom call scripts
- CRM and calendar sync prep
- Appointment booking workflows
- Priority onboarding support
Business
For multi-location teams and compliance-heavy ops.
$499/ month
Included minutes2000
Overage$0.15/min
- Everything in Pro
- Multi-location routing
- HIPAA-ready operating mode
- White-label caller ID options
- Priority support and escalation rules
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Open pageFAQ
Servicetitan teams ask these questions first.
What is a ServiceTitan AI receptionist?+
A ServiceTitan AI receptionist is an AI phone answering system that triages service-business calls (plumbing, HVAC, electrical, contractor) and writes the structured job into ServiceTitan automatically — no dispatcher re-keying. Ring The Pro is a ServiceTitan-integrated AI receptionist that handles 24/7 call coverage and creates jobs in ServiceTitan with the AI call recording attached.
How does the ServiceTitan integration work?+
You forward missed and after-hours calls to Ring The Pro. The AI answers in your business voice, triages emergency vs. routine, captures address + equipment + urgency, and creates a job in ServiceTitan via the ServiceTitan API. Dispatch sees the new job in the morning queue with the AI recording linked.
Does it work with ServiceTitan Phones Pro?+
Yes. Ring The Pro integrates natively with ServiceTitan Phones Pro for shops running the ServiceTitan-stack-only setup.
How much does the ServiceTitan AI receptionist cost?+
Pro plan at $199/mo includes ServiceTitan integration. Business plan at $499/mo includes ServiceTitan integration plus multi-location routing and HIPAA-ready mode.
Can it handle storm-surge call volume?+
Yes. The AI scales with call volume — there is no busy signal at 6am after a cold snap. Real emergencies get the urgency tag in ServiceTitan; quote-shoppers go in a callback queue dispatch can work the next morning.
Will it route to the right tech?+
Yes. The AI maps caller-stated equipment to your ServiceTitan tech-skill tags. A "no heat" call gets the heating tech, a "leaky faucet" gets the plumbing tech.
Does it work for residential and commercial dispatch?+
Yes. You configure separate intake scripts for residential and commercial calls. The ServiceTitan job gets the right business unit and tech-skill assignment based on caller responses.
How fast can the ServiceTitan integration go live?+
About 15 minutes once you have a ServiceTitan API user. Test the integration on a sandbox call before forwarding real customer traffic.
Ready when you are